WHAT DOES "I STAND BEHIND MY WORKMANSHIP" MEAN?
That means Shawn stands behind his work on the bag. The stitching, the rivets, the structural integrity. The things Shawn cannot control are zippers and hardware. Sometimes the stitching and leather last longer than the hardware. He buys the most durable hardware and zipper components available but, lets face it, sometimes we overload our bags and pop a zipper or overuse a clasp. If Shawn determines that a repair needed is due to a flaw in his workmanship, he will repair at no cost. If a zipper or clasp fails from extended use, there will be a nominal fee charged to replace/repair. Please email email@example.com if you have any questions!
MAY I ORDER ONLINE?Yes, our larger bags can be found online store at: https://squareup.com/store/stickmanleather some items are only available at the Pike Place Market if you have further questions, please email firstname.lastname@example.org.
DO YOU DO CUSTOM WORK?I'm not always available for custom work and I will never re-create a bag that someone else designed but will do my best to work with you to create a bag to suit your needs. Depending upon the time of year, it takes 6 to 8 weeks from start to finish to get a custom bag or job done. You will need to email your initial request to email@example.com. *Please see the blog post on wallets to find out why we won't make you a custom wallet.
CAN YOU PUT MY LOGO ON A BAG?
In many cases, yes Shawn can add your logo to many of his bags. The logo is heat embossed (think "branding") into he leather. The maximum size logo his machinery will accommodate is 2 inches by 5 inches. To start the process, we need camera ready artwork and a $100 non-refundable deposit to get a heat plate made. Bags with custom logos need to be paid in full before they are built. (Note: It typically takes 2-6 weeks to get the heat plate from the vendor.) Email firstname.lastname@example.org if you are interested in this.
WHERE CAN I SEE YOUR BAGS IN PERSON?Stickman Leather bags are sold at Pike Place Market nearly every day of the week. If Shawn isn't there, then you'll probably find Kenneth, Courtney or Natalie selling at the North end of the Market. If you are planning a special trip to the market to see the bags, it's always safest to check our Facebook Page where we will post if someone is NOT there. *Please note, we are closed many holidays.
IS IT OKAY TO TAKE MY BAG OUT IN THE RAIN?With very few exceptions, Stickman Leather bags are okay to take out in the rain. If you're concerned, then use a silicone-based water stain protector. Click HERE for more info on how to care for your bag.
THE PICTURE AND DESCRIPTION DOESN'T TELL ME ENOUGH ABOUT THE BAG, HOW CAN I LEARN MORE ABOUT YOUR BAGSWe've been slowly-but-surely making videos of all the bags, please go to the video page to see how the bag works.
I LOVED THE LEATHER I SAW IN A BAG AT PIKE PLACE MARKET BUT, WHEN I WENT BACK, IT WAS GONE, WHY CAN'T I GET A BAG EXACTLY LIKE THE ONE I SAW?Stickman Leather is a very small business. I am just one guy making stuff with Natalie helping me in the shop! The only color I consistently carry in heavy weight leathers is called Bark Passport which is a dark brown, in my lighter weight leathers, consistently have Black Deertan, Dark Brown and Mahogany (medium brown). Other than that, we buy small lots of leather which means each bag will vary in color/finish. Depending upon the size of a bag, we might only be able to make one or two bags from a single hide. When we can, we like to find unique hides, too, which means that every bag sewn is truly one-of-a-kind. We always try to have a black, dark brown and saddle tan in stock but color gradations and finish (smooth, shiny, pebbled, etc) always varies from hide to hide. In the smaller bags we are also able to get colors such as red, blue, green, purple, etc. Watch our Instagram and Facebook Page for updates on available colors and finishes. But, our best advice is, if you love it, buy it when you see it. We rarely have any bags that last longer than two weeks before being sold.
WHAT IS YOUR RETURN POLICY?
No refunds. Exchanges gladly, of unused merchandise within 30 days of purchase.